Wallsauce Customer Reviews

Quality is great, but the cut was poor leading to difficulties during the installation.

We recently purchased a Penguin wall mural for my daughters bedroom and have to say the ordering process is very simple, delivery was quick and the print quality was great!

So, I’d arranged for my decorator whom is a time-served professional and has hung many of these murals before! He followed their instructions to the letter as he’s done time and time again, but unknowingly to him on this occasion, the top panel which should have been number 1 in the sequence was actually number 2. The actual number 1 had been placed on the bottom of the full 7 panels, so the order went 2,3,4,5,6,7,1. This only came apparent when the final panel was being applied which was then out of sequence!

In addition to this, the cut on the panels was not straight and although I had given plenty of wiggle room in the measurements, it came up short as the cut was not straight when lining the print up! Lucky for me, my decorator is great and patched this up and your unable to see a gap at the top, but the point is, he shouldn’t have had to!

He informed me of this and I rang Wallsuace and explained what had happened! They were adamant he must have installed them incorrectly and not followed the instructions as it was in order at the time of packing. They then said he should have laid them all out before installing, which if I had a spare tennis court to lay a full 7 panels out then I’m sure he would have done!

I have to say the aftercare is appalling and I’m still waiting for a response from an email I sent back to them on the 9th July 2019. They have implied that my decorator (whom is a very close friend) must be lying, which I’m not impressed about that they are questioning the integrity of someone they do not know.

I can’t quibble about the print quality, it’s perfect, it’s just a shame they won’t respond once it seems they have their money. All I wanted was a reprint of one panel to try and patch the half finished wall in my little girls bedroom, but they can’t even respond to that! Not a happy bunny.......

Excellent

Good product

Easiest wallpaper project I've done in a long time!

My wall mural was exactly as I hoped after seeing it online. The colors were true and the paper was easy to put up. It was the first time I had paper that was installed by pasting the wall to hang it. I followed the directions and it came out perfectly.

ONCE ordered the wall covering came as ordered we haven’t actually had it put up yet being done 29.7 so it’s been left in its packaging until then will update once done

The quality of the print and the paper itself was excellent, I'm no wallpaper hanging expert but this was easy.

First class service, great choice and rapid delivery.

Ww now have a wall library looks great

Brilliant prompt service and an excellent product

From beginning to end, exceptional service and beautiful high quality wallpaper.

I can't rate Wall Sauce highly enough: affordable, exceptional quality and beautiful design. Postage and packaging was first class and the wallpaper has transformed our school library. I've recommended you to all of our parents who were blown away with your beautiful wall paper. Will certainly use your company again.

Not as good as expected dissapointed with mural compared to wests shown on the laptop for the Price paid

Service ok but mural not as good as shown when ordering

Excellent

Very fast shipping and excellent quality print and materials

A bit expensive but it wasfantastic when hung.