Comentários de clientes de Wallsauce
Avaliado 4.9 / 5.0 (5303 Análises de Clientes)
5/5Wall mural is good quality and looks fantastic
Great customer service and quick delivery
4/5The product is great but communication regarding product was hit or miss.
5/5Excellent
The quality of the print was perfect. When cutting around corners, the glue wasn’t as adhesive. Overall it was a winner! We created a beautiful European bistro right in our kitchen.
4/5I was well impressed with the purchase, I had a fear that with it being so large (17ft.x71/2 ft. ) parts would only appear as a blur but the quality was excellent.
It was very easy to order from wall sauce and delivery was prompt, the only drawback I had was that when I went onto the site to browse it was like going into a car showroom and the salesman pounces, although when I told him I was looking for something a bit different he left me alone.
Hello Robert,Thank you for taking the time to leave your review.I’m very sorry to hear of your dissatisfaction surrounding our online WebChat service.Here at Wallsauce, we pride ourselves on having various accessible avenues for which our customers can contact us, both efficiently and quickly. Our customer care team are always on hand to help with any queries or concerns you may have surrounding our murals. Should you wish not to engage you can simply close the chatbox on our website and reopen it should you need too. I am pleased to hear overall you had a positive experience using Wallsauce and successfully placed an order with us.I hope this helps to clarify.Kind Regards,Shannon.
04-Sep-2020
Shannon
5/5Excellent
Good speedy delivery . Paper was exactly as it looked online
4/5As Above
4/5As Above
Excellent communication
5/5Could have looked better - tell everyone that I’m sorry that I tried to install it on my own. I should have had a pro install it. Only the second time I tried this
Fast service and everything looked great
5/5Excellent
Have recommended them already and would definitely buy from them again.
Images shared
5/5So happy with my map wall mural, excellent quality product!
Hello Lou Ann,Thank you for taking the time to leave your review.I am very sorry to hear of your dissatisfaction with the communication regarding the product.We pride ourselves on having an easy to use, informative website for customers to access all the information they may require, surrounding our murals. We also offer various avenues of communication should you need to contact us surrounding any concerns you may have. With that said, with large orders involving multiple murals, we have quite a strict Quality Checking process. Once an order has been placed and the files created to actual size, we will view this before it gets printed. It will go through to the print stage if we are happy with how it looks, and if we are not happy, we will hold the order and contact the customer. It will then go through another Quality Check once printed. I do understand this may be frustrating with various back and forth points of contact however, we want to ensure you are 100% satisfied with your order. Overall I'm pleased to hear you are satisfied with your mural and you were able to successfully place your order with us.I hope this helps to clarify.Many thanks,Shannon.
04-Sep-2020
Shannon