Wallsauce Customer Reviews
Rated 4.9 / 5.0 (5315 Customer Reviews)
4/5Good
It took forever to get our wall maps. The system is ridiculous in that I work in a large organisation who paid for the maps but I had to let Wallsauce know when the payment was paid. This took multiple emails going back and forward, a lot of wasted time and a huge delay in receiving the product.
5/5Excellent
Good quality paper, print and customer service.
5/5Excellent
just what I ordered
5/5Excellent
Really easy to order and delivered quickly. Good quality paper and easy to apply. Slightly bluer photo than I expected (scene of Buttermere) but looks great on the wall.
Images shared by Sharon Jackson
5/5My son loves this and it looks great
Fast efficient service and a great product. Easy to put up and looks fabulous.
5/5Excellent customer service and advice - much appreciated
5/5Easy to hang, resistant to tearing - looks impressive
5/5Easy to navigate on the website to place order, speedy delivery in well packaged tube and box to prevent damage to mural, top quality mural that comes with paste to apply to wall, easy to put up, extremely happy daughter, happy mummy! Perfect experience from start to finish 👌🏻
5/5Excellent
5/5Great, better than anticipated
Love it, had loads of great comments. Thank you
Hi Megan, we’re sorry to hear that you are not happy with the service we have provided. We have investigated this matter and can see that in the beginning, we were waiting a few weeks for your organisation to pay the invoice. Our policy states that we cannot send out orders until payment has been received. We did get in touch with you to ask if the payment had been made as it wasn’t clear at our end. At that time, your organisation had closed down for a period and you couldn’t confirm payment to us. As soon as you got back in touch with us, the order was processed and sent out to you and your four-star product review suggests that you are very happy with your map murals which is great to hear! This is a bit of a unique case but our business will be looking further into this to see if we can improve the process for similar customers in the future. Many thanks, The Wallsauce Team
05-Mar-2020
Wallsauce