Wallsauce Customer Reviews
Rated 4.9 / 5.0 (5316 Customer Reviews)
5/5My son (and his sister) love this design. The instructions were easy to follow and for first time wall-paperers this was easy to install. would highly recommend this company!
Very Good communication, fast delivery, even in tough covid time.
5/5Colorful map and made of heavy material! It also arrived quickly!
5/5made to my own measurements. easy to put up !
good service and communication. made mural to my exact requirements
5/5As per previous feedback
5/5A really easy site to use, loved the fact we could personalise our order, delivery 1st class, product excellent. They've completely transformed the rooms and our friends have given us such complimentary feedback. Can't recommend highly enough, told so many people about Wallsauce.
5/5Beautiful wallpaper, looks amazing up and so easy to put up it was so worth the money will definitely be buying again
Excellent service very helpful and friendly super fast delivery.
5/5Wall mural is good quality and looks fantastic
Great customer service and quick delivery
4/5The product is great but communication regarding product was hit or miss.
5/5Excellent
The quality of the print was perfect. When cutting around corners, the glue wasn’t as adhesive. Overall it was a winner! We created a beautiful European bistro right in our kitchen.
4/5I was well impressed with the purchase, I had a fear that with it being so large (17ft.x71/2 ft. ) parts would only appear as a blur but the quality was excellent.
It was very easy to order from wall sauce and delivery was prompt, the only drawback I had was that when I went onto the site to browse it was like going into a car showroom and the salesman pounces, although when I told him I was looking for something a bit different he left me alone.
Hello Robert,Thank you for taking the time to leave your review.I’m very sorry to hear of your dissatisfaction surrounding our online WebChat service.Here at Wallsauce, we pride ourselves on having various accessible avenues for which our customers can contact us, both efficiently and quickly. Our customer care team are always on hand to help with any queries or concerns you may have surrounding our murals. Should you wish not to engage you can simply close the chatbox on our website and reopen it should you need too. I am pleased to hear overall you had a positive experience using Wallsauce and successfully placed an order with us.I hope this helps to clarify.Kind Regards,Shannon.
04-Sep-2020
Shannon
Hello Lou Ann,Thank you for taking the time to leave your review.I am very sorry to hear of your dissatisfaction with the communication regarding the product.We pride ourselves on having an easy to use, informative website for customers to access all the information they may require, surrounding our murals. We also offer various avenues of communication should you need to contact us surrounding any concerns you may have. With that said, with large orders involving multiple murals, we have quite a strict Quality Checking process. Once an order has been placed and the files created to actual size, we will view this before it gets printed. It will go through to the print stage if we are happy with how it looks, and if we are not happy, we will hold the order and contact the customer. It will then go through another Quality Check once printed. I do understand this may be frustrating with various back and forth points of contact however, we want to ensure you are 100% satisfied with your order. Overall I'm pleased to hear you are satisfied with your mural and you were able to successfully place your order with us.I hope this helps to clarify.Many thanks,Shannon.
04-Sep-2020
Shannon