Wallsauce Customer Reviews
Rated 4.9 / 5.0 (5348 Customer Reviews)
2/5Unfortunately, the flower is not placed as it was shown to me and is partially hidden behind my settee so I don't get the impact that I had wanted. The colours of the flower bloom are neutral but it explodes into very cool colours of a cool mint green and blue which are not neutral and unfortunately will not work and has been a wste of my money
5/5First class service and product
5/5Excellent
Our 2nd order from Wallsauce. Excellent service for start to finish. Super fast shipping. Thank you!
5/5The wallpaper scene I picked really transformed the room & it gave me the wow factor I was looking for & the quality of the paper is really good never used a wallpaper prouduct like this before but I really liked it.
The wallpaper was beautiful, very easy to install with clear instructions but read the buying guide, check & check again before placing your order as I almost got it wrong before I placed my order. My order was delivered quickly & I would recommend to friends & family. This amazing paper has transformed my grandsons bedroom & he loves it.
5/5Excellent
Excellent communication, great product, easy to use. Looks stunning
5/5I was surprised by the high quality of the printing for the price and I absolutely love my mural. Being able specify printing to my measurements was very useful. Delivery was prompt and instructions clear. I’m no longer embarrassed by Zoom background!
5/5Just stunning, thank you for making my house a home
Fantastic service excellent product
5/5Fantastic product. Looks amazing on the wall
Fast delivery, great quality and finished product looks amazing!
3/5Although I could not be more pleased with the wall mural we have finally got it was not my first choice as I was informed by wall sauce that my original choice would not work at the size I requested and the quality would be poor so we chose another mural I had asked for a discount due to not being able to have my first choice and my email was completely ignored ordinarily I would not have bothered to ask but felt as I first saw the original mural 3years ago that it should have been realised before now that the picture was of too poor a quality to be used this is the reason for 3stars as poor customer service matters even if the request was refused a reply to the email should have been done to say why I just think that the company was quick to email to ask me to make another choice but then did not follow through with good customer service
The mural is as ever beautiful though and very good quality as are the other 2 I have brought previously
Hello Terrie, thank you for taking the time to leave your review and I’m pleased to hear of your satisfaction with your murals. Here at Wallsauce we have a strict Quality Checking process. As we felt your original photograph quality was compromised, when scaled up to your chosen dimensions, we contacted immediately to inform you of this and discuss your options. We worked closely with you to replace your image, ensuring it was high quality, which you were happy to proceed with. Unfortunately, I was unable to locate any further contact with you regarding a discount and would have been more than happy to assist with this should we have. I hope this helps to clarify and you enjoy your murals for many years to come. Kind regards, Shannon.
30-Dec-2020
Wallsauce
5/5Excellent
Due to COVID you expect a delay in delivery but kept up to date with schedule
Hello, thank you for taking the time to leave your review. I am very sorry to hear of your dissatisfaction with your mural. Unfortunately, I was unable to locate any previous communication from yourself with regards to this, therefore, have not been able to assist in resolving the matter. Please be aware, all our murals are custom made to your exact wall dimensions, therefore, it is vital you measure your desired area carefully and correctly, taking into consideration any obstacles on your wall. Our full easy to follow measuring guide is displayed on our website. In addition to this, we always recommend making use of our brilliant sample service, so you can view the scale of the design, print quality and colours, before placing a full order. Should you have experienced any concerns with your mural, our friendly studio team are always hand to offer assistance. If you would like to discuss this further, please don’t hesitate to contact us at info@wallsauce.com. I hope this helps to clarify. Kind regards, Shannon.
30-Dec-2020
Wallsauce