Wallsauce Customer Reviews
Rated 4.9 / 5.0 (5304 Customer Reviews)
5/5Of course!
5/5excellent product and price.
5/5Paper quality is really good, the tone and colours of the map turned out better than I expected,
Images shared by Kate Murphy
5/5Amazing paper looks awesome
5/5Looks fantastic would recommend
Images shared
5/5Excellent
Great picture, thick wallpaper
Easy to order
Delivered quickly
Very pleased with results
5/5As Above
Easy to order, great range and good instructions. The finished product looks great. We can now have a glass of wine sitting in front of our Vineyard overlooking the sea!
5/5Fantastic! great tiger mural; my son loves it!
Excellent quality mural; love it! Took some time to arrive; probably due to COVID19
5/5Excellent service and product
2/5Sadly my experience hasn't be a positive one at all, the mural I was sent is a different colour to what was advertised, it's very wishy-washy and a different green to what I expected. Spending over £200 I expected it to be perfect and the correct colour. I have since complained and they will not refund me any money what so ever, they have offered to send a replacement as they acknowledge it's not the correct colour (surely it should be correct the first time?). Unfortunately I didn't realise how bad the colour was until it was on the wall and have paid a decorator £120 to put the mural up and now I can't stand it. So I've wasted alot of money and even if I get a replacement I will have to pay again for it to be stripped and replaced. I was genuinely gutted as it's a feature wall in my shop which we are hoping to re-open next week and now we will not be ready in time .
We are sincerely sorry that you feel your experience hasn’t been what you expected. It certainly isn’t that of a vast majority of our customers as our reviews show. Colour issues on our murals are incredibly rare and in your case, after hearing about the issue, a new custom made mural was produced immediately and is already on its way to you. We try and make it very clear on our communications and instructions that if you have any concerns with the mural, that you contact us straight away and do not install it on your wall. In the rare event of an issue, we are normally able to rectify the problem swiftly and without fuss.
12-Jun-2020
Wallsauce