Wallsauce Customer Reviews
Rated 4.9 / 5.0 (5308 Customer Reviews)
5/5Super quality easy to put up
Received on time
5/5Same as above . Good quality. Great instructions
Good quality. Great instructions. Labeled panels made use to use.
5/5Excellent
Excellent service, great product would definitely recommend. Easy to hang, looks fantastic.
2/5Poor
The wall mural went up fine. But a day later, it shrank and noticeable seams are now visible. Reached out to customer service with zero success. Would not recommend.
5/5Excellent service & attention to detail.
5/5Excellent
everything turned out perfect, I would buy from this company again. thank you
5/5It looks amazing and is very good quality
Very fast delivery and perfect condition
5/5Most impressed by Customer service lady...a great help with my project of livening up my garden shed with a Wallsauce mural. I ordered, It came, I saw , I pasted.....brilliant!
5/5you were very professional. sending us pictures prior to buying. it looks amazing. over the moon better than we thought
5/5I am an Interior Designer and have used your product 10 to 15 times. very happy
Hello Allison, thank you for taking the time to leave your review. I am very sorry to hear of your negative Wallsauce experience. Please note, it's vital our wall preparation and installation guides are closely and correctly followed to ensure you achieve maximum results and a smooth installation process. Once we were alerted to this issue, we promptly responded with questions to help us gain more insight to source the route of the issue, so we could diagnose and offer a solution. From the photograph of your wall you provided, it appeared your wall possessed a textured surface, which our murals are not designed to be installed upon and would cause an issue with the mural adhering to the wall. As is clearly stated on our website and in our guides, our murals are specifically designed to be installed upon dry, smooth, plastered/painted walls: https://www.wallsauce.com/how-it-works/install-your-wall-mural. With this being said, we are a trusted and well respected provider of high-quality, custom made murals and unhappy customers are not what we strive for, therefore, as a goodwill gesture we offered you a 15% discount, however, are yet to receive a response. Should you wish to discuss this further, please don’t hesitate to contact us directly at info@wallsauce.com. Warm regards, The Wallsauce Team.
29-Jun-2022
Wallsauce